The applicant was injured in a motor vehicle accident and sought medical and rehabilitation benefits for chiropractic services.
The respondent denied the claims on the basis that the applicant's injuries fell within the Minor Injury Guideline (MIG).
The applicant argued that her chronic pain condition took her outside the MIG and that the respondent had conceded the MIG limits by previously paying benefits in excess of the cap due to an administrative error.
The Tribunal found that the administrative error did not remove the applicant from the MIG.
Furthermore, the Tribunal rejected the applicant's chronic pain evidence as unpersuasive due to unexplained gaps in treatment and a lack of supporting medical documentation.
The Tribunal concluded that the applicant's injuries were predominantly minor, dismissed the claim for benefits, and denied the request for an award for unreasonable delay.