Builder's registration renewal refused due to poor warranty service record and lack of financial responsibility.
The Appellant appealed a Notice of Proposal by the Registrar to refuse to renew its registration as a vendor/builder under the Ontario New Home Warranties Plan Act.
The Registrar alleged the Appellant lacked sufficient technical competence due to a poor customer service record and a high rate of chargeable conciliations, and lacked financial responsibility due to failing to provide financial statements and pay outstanding fees.
The Tribunal found that the Appellant had a record of breaches of warranties, lacked technical competence to consistently perform warranties, and could not reasonably be expected to be financially responsible.
The appeal was dismissed and the Registrar's proposal to refuse renewal was upheld.
OLATOntario Licence Appeal TribunalApr 13, 2017