The registrant, a family physician, failed to respond to a patient's repeated requests to complete insurance forms and another patient's requests to forward medical records to their lawyer.
She also failed to cooperate with the College's investigation into these complaints.
Based on an agreed statement of facts, the Tribunal found the registrant engaged in professional misconduct.
Accepting a joint submission on penalty, the Tribunal ordered a reprimand, a three-month suspension of her certificate of registration, specified educational and practice monitoring requirements, and $6,000 in costs.