The applicant filed a complaint with the Child and Family Services Review Board alleging that a Children's Aid Society employee made inappropriate comments to her after she requested her disclosure file.
The respondent challenged the Board's jurisdiction, arguing the complaint was merely a request to review perceived mistreatment.
The Board found it had jurisdiction, characterizing the complaint as a failure by the respondent to hear the applicant's concerns in a circumstance where her livelihood could be at risk.
Despite the applicant's failure to attend a scheduled pre-hearing, the Board declined to dismiss the application, finding she had an honestly held belief that she had communicated her unavailability, and ordered the matter to proceed to a rescheduled pre-hearing.