The applicant was injured in a motor vehicle accident and claimed statutory accident benefits.
A dispute arose and the applicant applied for mediation.
The parties agreed to extend the mediation date beyond the 60-day statutory limit but failed to comply with the mandatory procedural steps under Rule 19.3 of the Dispute Resolution Practice Code.
The applicant filed for arbitration before the scheduled mediation date.
The arbitrator held that because the parties did not comply with the mandatory procedural steps to extend the mediation timeline, the agreement to extend was invalid.
Consequently, mediation was deemed to have failed at the expiry of the 60-day limit, which occurred before the arbitration application was filed.
The applicant was therefore entitled to commence the arbitration proceeding.