The applicant sought statutory accident benefits after falling while attempting to board a TTC bus.
The insurer denied the claim, arguing the incident did not meet the definition of an 'accident' under section 2(1) of the Statutory Accident Benefits Schedule.
The arbitrator found the applicant's evidence credible, concluding that the closing of the bus door and the bus pulling away caused her to lose her balance and fall.
The arbitrator held that the injuries were directly caused by the use or operation of an automobile, satisfying the definition of an accident.
