Following a jury trial where the plaintiff was awarded $24,000 for damages resulting from the disconnection of electricity due to overbilling, the defendant distributor argued the claim was barred by an exclusion of liability clause in its Conditions of Service.
The court held that the defendant could not rely on the clause because it had failed to adequately plead it in its statement of defence, and an amendment post-trial would be highly prejudicial to the self-represented plaintiff.
Furthermore, the court found the exclusion clause to be ambiguous in its application and interpreted contra proferentem against the defendant.
Judgment was granted in favour of the plaintiff for $24,000, and in favour of the defendant for $5,100 on its counterclaim for unpaid electricity.