The applicant was injured in a motor vehicle accident and sought statutory accident benefits.
The insurer denied certain treatment plans and requested the applicant attend insurer's examinations and a Designated Assessment Centre (DAC).
The applicant failed to return the required OCF-14/59 forms for the DAC and did not attend the insurer's examinations.
On a preliminary issue, the arbitrator held that the insurer's notice for the examinations was defective for failing to specify the benefits to which they related, meaning the applicant was not barred from arbitrating other issues.
However, the applicant's failure to return the DAC forms constituted a failure to make himself reasonably available for an assessment, barring him from arbitrating the specific treatment plans related to those DACs.