The applicant applied for arbitration at the Financial Services Commission of Ontario after the insurer terminated certain statutory accident benefits following a motor vehicle accident.
The applicant's representative withdrew due to a breakdown in communication, and the applicant failed to attend the pre-hearing discussion and the scheduled arbitration hearing.
As the applicant did not attend to present evidence, her claims for benefits were dismissed.
The insurer was awarded $1,000 for its expenses of the arbitration.