The applicant sought a special award under s. 282(10) of the Insurance Act, alleging the insurer unreasonably delayed paying income replacement benefits and setting up a direct payment account for prescription medication following a settlement agreement.
The arbitrator found no unreasonable delay regarding the income replacement benefits, as the applicant had been overpaid.
The arbitrator found the insurer unreasonably delayed setting up the medication account, but dismissed the claim for a special award because the applicant failed to provide any evidence of the cost of the medications, which is required to calculate the award.
