The appellant brought a class action alleging that Bell Mobility improperly collected unused funds from prepaid wireless accounts when customers failed to top up before the end of the active period.
The appellant argued that Bell breached its contract by claiming funds on the first day after the active period ended, and alternatively, that the Gift Card Regulation under the Consumer Protection Act prohibited expiry dates on prepaid phone cards.
The Court of Appeal upheld the motion judge's decision, finding that the contract clearly stipulated expiration at the end of the active period.
The Court also held that the Gift Card Regulation prohibits expiry dates on the future performance of an agreement, not on the duration of the service itself, meaning Bell fully performed its obligation by providing access to its network for the agreed-upon period.
The appeal was dismissed.