The applicant mother filed a complaint with the Child and Family Services Review Board against the respondent society regarding its handling of her child's case.
The society argued the Board lacked jurisdiction under s. 120(8)(a) of the Child, Youth and Family Services Act, 2017, as the issues were already before the court in a child protection proceeding.
Applying the test from Children’s Aid Society of Waterloo v. DD, the Board found it lacked jurisdiction over complaints related to the child's safety and mental health, as these were substantive issues before the court.
However, the Board found it had jurisdiction to review the applicant's complaint regarding the society's failure to consult her or provide reasons for its decisions, as this was a separate service-related issue.