KL v. Family and Children’s Services of Guelph and Wellington County, 2020 CFSRB 55

CHILD AND FAMILY SERVICES REVIEW BOARD

BETWEEN:

KL Applicant

-and-

Family and Children’s Services of Guelph and Wellington County Respondent

DECISION

Adjudicator: Catherine Bickley Date: June 11, 2020 Citation: 2020 CFSRB 55 Indexed As: KL v Family and Children’s Services of Guelph and Wellington County (CYFSA s.120)

INTRODUCTION

1This is an Application filed with the Child and Family Services Review Board (“CFSRB”) pursuant to section 120 of the Child, Youth and Family Services Act, 2017, SO 2017, c.14, Sched.1, (the “Act”).

2The Application alleges the Respondent refused to proceed with the Applicant’s complaint.

BACKGROUND

3The Applicant is concerned her grandson is not safe in the care of the child’s paternal aunt. She is worried he may be exposed to COVID-19 by visitors to the home and is also concerned about the person the paternal aunt is dating. The Applicant has spoken to Respondent staff about these concerns and is not satisfied with their response. The Applicant also wants her daughter’s child protection case reviewed.

THE LAW

4Section 120 of the Act provides that, if a person has “a complaint in respect of a service sought or received from a society [and the complaint] relates to a matter described in subsection (4), the person who sought or received the service may decide” to make a complaint to either the society or the CFSRB.

ANALYSIS

5For a complaint to be eligible for review under section 120 of the Act, an applicant must be seeking or receiving services or have received services from a society and the complaint must relate to those services.

6The Applicant is not satisfied with the way the Respondent has responded to her reports of concerns for her grandson’s safety. She also feels her daughter’s child protection case should be reviewed.

7The Applicant’s complaints are not about services she herself has sought or received. Rather, they are about the Respondent’s actions with respect to her grandson and her daughter.

8For these reasons, this Application is ineligible for review by the CFSRB.

ORDER

9The Application is dismissed.

CONFIDENTIALITY ORDER

10Pursuant to Rules 9.3 and 9.4 of the CFSRB’s Rules of Procedure parties and their representatives must not use, share, discuss or disclose any CFSRB documents or decisions or any other documents or information provided or used in this Application with anyone including through the media or on-line. The CFSRB prohibits the use of any of this information for any purpose outside of the CFSRB’s proceedings, except with an order of the Court or the CFSRB, as appropriate.