The applicant filed a complaint with the Child and Family Services Review Board against the Children's Aid Society of Toronto, alleging the Society failed to give him an opportunity to be heard and failed to provide reasons for decisions regarding a child protection investigation involving his son.
The Society argued the Board lacked jurisdiction because the complaints were identical to those raised in 2005, triggering transitional provisions.
The Board found it had jurisdiction because the applicant had not engaged the formal written complaint procedure in 2005.
On the merits, the Board found the Society failed to provide the applicant with an opportunity to be heard and failed to provide reasons for its decisions, ordering the Society to provide detailed written reasons.
