The applicant alleged that the respondent children's aid society failed to comply with a settlement agreement resolving a complaint under section 120 of the Child, Youth and Family Services Act.
The Board reviewed the 23 terms of the agreement in writing.
The Board found the respondent complied with 15 terms but failed to fully comply with 8 terms, particularly regarding explanations of how allegations of parental alienation and coaching impacted verification findings, and delays in disclosure.
The Board ordered the respondent to provide further explanations and complete disclosure.