The appellant appealed the dismissal of its claim arising from the loss of part of a shipment of watches seized by Bahamian authorities after customs documentation was incorrectly completed.
The court held that the respondent carrier had contracted not only to provide customs clearance services but also to deliver the shipment with customs clearance to the consignee's business address.
The consignee's conduct in attempting to obtain customs clearance did not break the chain of responsibility because, for that purpose, it acted as the carrier's agent.
The appeal was allowed and judgment was directed for the full claim together with pre-judgment interest and costs.