Éliane Lachaîne

The applicant sought attendant care benefits following a motor vehicle accident.

The insurer agreed to pay the benefits subject to proof that the expenses were incurred, but the applicant failed to provide any expense claim forms or invoices.

The applicant argued the expenses should be deemed incurred due to the insurer's delayed response to a Form 1.

The Tribunal found that the delayed response did not automatically entitle the applicant to benefits and declined to deem the expenses incurred.

The application for benefits, along with claims for an award and interest, was dismissed.

The applicant, a resident of a housing co-operative, alleged discrimination on the basis of disability (mental illness) after the co-op implemented a 'no cash' policy for housing charges.

The applicant claimed her disability required her to pay debts in cash to manage stress and excessive spending.

The Tribunal found that while the policy had an adverse impact, the co-op provided reasonable accommodation by allowing cash payments directly at the co-op's bank, which was close to the applicant's home and did not cause significant additional inconvenience.

The application was dismissed.