The applicant claimed statutory accident benefits following a motor vehicle accident.
At the arbitration hearing, the insurer brought a preliminary motion to exclude the applicant's representative, a statutory accident benefits (SABS) representative, alleging an undisclosed conflict of interest.
The arbitrator found that the representative had a business relationship with a diagnostic facility to which he referred the applicant, creating an apprehension that he could receive a financial benefit.
The arbitrator also noted the representative's inappropriate conduct at the hearing and failure to promptly notify the insurer of his retainer.
The representative was excluded from the proceedings and ordered to personally pay $500 in expenses for causing unreasonable delay.