The insurer brought a motion for the production of the applicant's complete, unedited clinical notes and records from her family doctor.
The applicant had produced redacted records, arguing that the deleted portions contained private and confidential information irrelevant to her motor vehicle accident claim.
The applicant requested that the pre-hearing arbitrator review the unedited records to determine relevance.
The arbitrator declined to review the records, finding that the hearing arbitrator would be in a better position to assess their probative value.
Applying the principle that a plaintiff's pre- and post-accident medical condition is relevant when damages for personal injuries are sought, the arbitrator ordered the applicant to produce the complete, unedited records from 1995 to date.
The issue of expenses was deferred to the hearing arbitrator.