The applicant was injured in a motor vehicle accident and applied for statutory accident benefits, which the insurer denied.
At a pre-hearing discussion, the insurer refused to engage in settlement talks unless the applicant also discussed an unmediated claim from a second accident.
The arbitrator found the insurer's conduct inappropriate and ordered the insurer to pay $150 in costs for wasting the applicant's time.
Additionally, the arbitrator ordered the insurer to provide cogent reasons why a preliminary issue hearing regarding the applicant's alleged failure to attend medical examinations should proceed, given documentary evidence suggesting she had attended.