The applicant was injured in a motor vehicle accident and applied for statutory accident benefits.
At a pre-hearing discussion, the insurer requested that the applicant answer five questions regarding his return to work, attendant care, caregiving, and treatment.
The applicant's counsel refused to answer three of the questions, arguing that the insurer should have requested an examination under oath and that it was now too late.
The arbitrator held that the insured has an ongoing duty of utmost good faith to disclose relevant information.
Furthermore, under section 22(1) of the Insurance Act and the Dispute Resolution Practice Code, the arbitrator has the vested power to compel the production of information.
The arbitrator ordered the applicant to provide complete written answers to the outstanding questions.