The appellant appealed an arbitrator's decision dismissing her claim for attendant care benefits and a special award.
The arbitrator had found that the appellant did not clearly communicate her impecuniosity to the insurer, and therefore the insurer did not unreasonably withhold benefits under subsection 3(8) of the Statutory Accident Benefits Schedule.
The Director's Delegate rescinded the decision, holding that subsection 3(8) does not require an insured to communicate their financial inability to pay as a pre-requisite to deeming an expense incurred.
The matter was remitted to a different arbitrator for a new hearing.
