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Insurer ordered to fund psychological assessment and chronic pain program after applicant demonstrated accident-related impairments.
The applicant was injured in a rear-end motor vehicle accident and sought statutory accident benefits for a psychological assessment and a chronic pain treatment program.
The respondent insurer denied both claims, initially relying on the Minor Injury Guideline.
The Licence Appeal Tribunal found that the applicant demonstrated psychological symptoms and chronic pain related to the accident that warranted the disputed treatment plans.
The Tribunal preferred the evidence of the applicant's assessor over the respondent's paper-review expert, noting inconsistencies in the latter's reports.
The Tribunal ordered the respondent to pay for both the psychological assessment and the chronic pain treatment program, along with interest on the overdue payments.
