The appellant appealed a decision of the Travel Industry Council of Ontario denying his claim for compensation from the Travel Compensation Fund for a religious pilgrimage trip that was never provided.
The appellant claimed his brother-in-law paid a travel agent $23,000 in cash on his behalf, but the receipts provided were found to be inconsistent with legitimate invoices from the agency.
The Licence Appeal Tribunal dismissed the appeal, finding that the appellant failed to provide sufficient documentary evidence to prove on a balance of probabilities that a payment was made to a registered travel agent.
