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Proposal to revoke funeral pre-planner licence dismissed; mismanagement of funds found ill-advised but not deceitful.
The Registrar proposed to revoke the appellant's funeral pre-planner licence, alleging she mismanaged client funds by accepting e-transfers into her personal account and using one client's credit card to pay another's account.
The appellant appealed the proposal.
The Licence Appeal Tribunal found that while the appellant's actions were deficient and ill-advised, there was no evidence of deceit, misappropriation for personal benefit, or harm to clients.
The Tribunal concluded the Registrar failed to establish reasonable grounds to believe the appellant would not carry on business with honesty and integrity, and directed the Registrar not to carry out the revocation.