The applicant, an Emergency After Hours Service worker, alleged that his employment was terminated because of his race, contrary to the Human Rights Code.
The respondent terminated the applicant's services after an investigation concluded he had instructed the answering service to defer calls until the office opened, effectively refusing to take emergency calls.
The applicant argued that deferring non-urgent calls was a common practice among non-racialized workers who were not disciplined.
The Tribunal found that the applicant had indeed refused calls and that there was no evidence other workers engaged in the same practice.
The application was dismissed as the applicant failed to establish discrimination.