The applicant brought a preliminary motion to remove the insurer's counsel due to an alleged conflict of interest, which was dismissed.
The insurer sought its expenses of $3,378.99 for the motion.
The arbitrator found that the insurer was not entirely successful, as its request to stay the motion was denied, warranting a 20% reduction.
The arbitrator further reduced the insurer's costs by 40% because the applicant's motion was not unnecessary given conflicting court decisions, the issue was of public interest, and the applicant was impecunious.
The insurer was awarded $1,297.38 in expenses, payable at the conclusion of the hearing on the merits.