The applicants filed a complaint to the Child and Family Services Review Board under section 120 of the Child, Youth and Family Services Act, 2017, alleging that the respondent children's aid society failed to explain its actions during a child protection investigation.
The investigation was initiated after police informed the society of criminal allegations against one of the applicants, which ultimately resulted in an acquittal.
The Board found that the society failed to adequately explain its compliance with investigation standards, its reasons for denying financial assistance, and its verification decisions.
The application was granted, and the society was ordered to provide written explanations to the applicants.
