The applicant was injured in a motor vehicle accident and sought income replacement benefits.
The insurer terminated the benefits and the applicant applied for arbitration more than two years after the refusal.
The insurer requested a preliminary issues hearing to determine if the application was time-barred.
The applicant argued that the insurer was estopped from relying on the limitation period due to post-mediation settlement negotiations, and alternatively sought relief from forfeiture.
The arbitrator held that the application was out of time, finding no evidence that the insurer promised not to rely on the limitation period.
The arbitrator also held that relief from forfeiture is not available for a missed limitation period.
The claims for income replacement benefits were dismissed.