The Applicant filed a complaint to the Child and Family Services Review Board alleging the Children's Aid Society of Toronto failed to give her an opportunity to be heard and failed to provide reasons for its decision not to verify physical abuse allegations regarding her children.
The Board determined it lacked jurisdiction to order a reinvestigation or costs.
On the merits, the Board found the Society maintained appropriate communications, followed joint investigation protocols, and provided clear reasons for verifying sexual abuse but not physical abuse.
The application was dismissed.