The insurer brought a motion to compel a non-party employer, #1 Halal Pizza, to produce the applicant's employment file.
The applicant did not oppose the motion.
The arbitrator found that the employment file was reasonably required to ensure a just and fair hearing, that reasonable efforts had been made to obtain it, and that the employer had failed to respond despite having a reasonable opportunity.
The motion was granted, and the insurer was permitted to rely on the documents even if produced after the standard deadlines.