The applicant, a long-service employee, went on medical leave due to hypertension and acute anxiety.
When cleared to return to work with accommodations, he made a clear request to his employer and its third-party disability manager (Sun Life) for an alternative, less stressful position.
The employer incorrectly assumed Sun Life's denial of short-term disability benefits meant the applicant required no accommodation, and failed to investigate or discuss the accommodation request.
The Tribunal found no discrimination prior to the leave, but held that the employer breached both its procedural and substantive duties to accommodate the applicant's disability.
The individual respondents were dismissed from the application.
The employer was ordered to pay $15,000 for injury to dignity, $34,575 for lost wages, and to retain a consultant to review its disability management policies.