The plaintiff restoration company provided emergency water cleanup services after the defendant's basement flooded.
The plaintiff's owner assured the defendant that her insurance would cover the costs and did not provide an estimate before starting work.
When the insurer did not pay, the plaintiff invoiced the defendant for $5,070.42.
The court found the plaintiff had a duty to provide an estimate and that the invoice was exorbitant.
The court awarded the plaintiff $2,548.32, based on the defendant's concession, less $348.32 in costs awarded to the defendant.