The applicant sought statutory accident benefits following a motor vehicle accident, including attendant care and various medical benefits.
The Licence Appeal Tribunal dismissed the claims for attendant care and most medical benefits, finding the insurer's denial notices compliant with the Schedule.
However, the Tribunal ordered payment for a neurological assessment that had been previously approved but later denied because it was conducted virtually during the early days of the COVID-19 pandemic.
The Tribunal also granted a 10% award under section 10 of Regulation 664 for the unreasonable withholding of the neurological assessment benefit.
