The applicant sought an award under s. 10 of Ontario Regulation 664, arguing the respondent unreasonably withheld or delayed payment for medical cannabis expenses.
The respondent had requested additional information, including a proper medical note and specific prescription details, before funding the expenses.
The Tribunal found the respondent's request for information was reasonable and that it did not unreasonably delay or withhold payment, as it paid the expenses within 30 days of receiving the complete medical documentation.
The applicant's claims for an award and costs were dismissed.