The appellant, a former employee of the Ministry of Labour, appealed the Ministry's response to her request for access to her personal information spanning a 10-year period.
The Commissioner found that the Ministry's 21-day time extension was reasonable given the large number of records.
However, the Commissioner ordered the Ministry to provide copies of the records rather than requiring the appellant to view them at the Ministry's premises, finding that the Ministry had not established that copying was not reasonably practicable.
The Commissioner also found that a recent amendment to the Act prohibited the Ministry from charging a fee for access to personal information.
Finally, the Commissioner upheld the Ministry's decision to exempt certain records under the advice or recommendations exemption, the solicitor-client privilege exemption, and the mandatory exemption for the personal information of other individuals, while ordering the disclosure of a few specific records.