The applicant, a Black man, alleged discrimination with respect to services after a cashier at the respondent grocery store referred to him as a "monkey" in Mandarin.
The Tribunal found the applicant's wife's testimony credible that the cashier made the racist comment after the applicant complained about bagging his own groceries.
The Tribunal held that the comment constituted discrimination based on race and colour.
The organizational respondent was found vicariously liable and failed to adequately investigate the applicant's complaint.
The Tribunal awarded $2,000 in compensation for injury to dignity, feelings, and self-respect, apportioned between the individual and organizational respondents, and ordered human rights training.