The applicant was injured in a motor vehicle accident and applied for statutory accident benefits.
The insurer denied a treatment plan for massage therapy based on a negative Designated Assessment Centre (DAC) report.
In a previous arbitration decision, the arbitrator found the treatment plan was reasonable and necessary, and awarded the medical benefit.
The current issue was when interest on the overdue payment started to run.
The insurer argued that based on previous appeal decisions, interest should not run until the date of the arbitration decision because of the negative DAC report.
The arbitrator distinguished the appeal decisions, finding that the DAC report was flawed and the insurer had ample evidence to support the claim.
The arbitrator held that the interest provisions are compensatory and remedial, and that interest started to run 14 days after the treatment plan was submitted to the insurer.