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Insurer ordered to pay 25% special award for unreasonable delay in paying income replacement benefits.
The applicant was injured in a motor vehicle accident and sought an income replacement benefit (IRB).
The respondent insurer delayed payment of the IRB for over a year despite receiving all necessary documentation.
The Tribunal found the insurer's conduct in handling the claim was imprudent, immoderate, and unyielding.
The Tribunal ordered a special award under s. 10 of O. Reg. 664 in the amount of $4,025.00, representing 25% of the total IRB payable, plus interest.
