The complainant, a university student of Chinese ancestry, alleged that the respondent denied him rental accommodation because of his race.
The respondent claimed she was out of town and had no vacancies at the time.
The Board of Inquiry found the respondent's evidence to be evasive and untruthful, accepting the complainant's evidence that he was told over the phone that the respondent would not rent to Chinese people.
The Board concluded the respondent contravened s. 3(1)(a) of the Ontario Human Rights Code and ordered her to pay $150 in general damages, write a letter of apology, and provide assurances of future compliance.