Movie theatre ordered to pay damages and renovate facility for failing to provide wheelchair accessibility.
The complainant, who uses a wheelchair due to muscular dystrophy, alleged that the respondent movie theatre discriminated against him by failing to provide wheelchair-accessible facilities.
The theatre required him to enter through a back door and sit in the aisle, which was uncomfortable and undignified.
The Board of Inquiry found that the theatre discriminated against the complainant and failed to accommodate him to the point of undue hardship.
The respondents were ordered to pay $3,000 in damages and to implement a phased renovation plan costing up to $60,000 to make the theatre accessible.
Brock v. Tarrant Film Factory Ltd., 2000 CanLII 20858
