The applicant was injured in a motor vehicle accident and received statutory accident benefits from the insurer until they were terminated.
She applied for arbitration claiming ongoing weekly income benefits, medical expenses, and a special award.
The arbitrator found that the applicant suffered a substantial inability to perform the essential tasks of her employment as a dispatcher/cashier due to ongoing physical and psychological injuries, including right arm weakness, anxiety, and depression caused by the accident.
The arbitrator awarded weekly income benefits for the disputed two-year period.
Claims for nutritional counselling, meal replacements, and a special award were dismissed due to insufficient evidence.
The arbitrator also ruled that the new expense provisions under the Automobile Insurance Rate Stability Act did not apply retroactively, denying the insurer's claim for expenses and awarding the applicant her expenses of the proceeding.
