Dr. Graham Lowe

The plaintiff brought a motion to certify a class action against a car rental company, alleging systemic misclassification of branch managers and seeking unpaid overtime.

The court dismissed the certification motion, finding that the proposed common issues regarding misclassification could not be resolved on a class-wide basis due to significant variability in the actual job functions performed by managers across different branch locations.

The court also rejected the plaintiff's proposed methodologies for calculating aggregate damages, which relied on computer log-in data and anonymous crowdsourced internet reviews.

The appellant appealed the dismissal of a motion to certify a class action on behalf of CIBC customer service employees for unpaid overtime.

The motion judge and Divisional Court had found it plain and obvious that CIBC's policy requiring pre-approval for overtime complied with the Canada Labour Code, and that individual issues predominated.

The Court of Appeal allowed the appeal, holding that it was arguable the pre-approval requirement violated the Code's mandate to pay for overtime 'required or permitted' by the employer.

The Court also found some basis in fact that CIBC's systemic practices breached employment contracts, satisfying the common issues requirement for certification.