The representative plaintiff brought a class action against the defendants for charging illegal fees and imposing expiry dates on prepaid payment cards, alleging violations of the Consumer Protection Act, 2002 and O. Reg. 17/05.
The court found that the defendants' Single Load Prepaid (SLP) cards were 'open loop gift cards' subject to the legislation, while their General Purpose Reloadable (GPR) cards were exempt as financial products.
The court granted summary judgment for the SLP cardholders, awarding $15,330,000 in aggregate damages for unlawful fees and seized balances, plus $1,500,000 in punitive damages for the defendants' intentional disregard of consumer protection laws.