Insurer ordered to pay $28,415 in expenses and a $13,000 Special Award for unreasonably denying benefits.
The Applicant sought her expenses and a Special Award following a successful arbitration for statutory accident benefits against the Insurer.
The Arbitrator found that the Insurer unreasonably withheld and delayed payments for Non-Earner and Medical Benefits despite compelling medical evidence from the Applicant's experts.
The Insurer's conduct, including an inadequate all-inclusive settlement offer, warranted a Special Award.
The Arbitrator ordered the Insurer to pay the Applicant's expenses fixed at $28,415.06 plus HST, and a Special Award of $13,000.00 inclusive of interest.
OFSCDRSOntario Financial Services Commission - Dispute Resolution ServicesNov 9, 2015