Applicant removed from Minor Injury Guideline due to chronic pain; insurer ordered to pay treatment plans.
The applicant sought statutory accident benefits following a motor vehicle accident.
The respondent denied the benefits, arguing the applicant's injuries fell within the Minor Injury Guideline (MIG).
The Tribunal found the applicant suffered from chronic pain and a T1-T2 herniated disc, warranting removal from the MIG.
The Tribunal also found the respondent failed to provide compliant denial notices under s. 38(8) of the Schedule for two treatment plans, triggering mandatory payment under s. 38(11).
The treatment plan for a chronic pain assessment was deemed reasonable and necessary.
OLATOntario Licence Appeal TribunalJan 14, 2026