Human rights complaint dismissed; physician's refusal to accept patient was based on house call expectations, not disability.
The complainant, who has a severe brain injury, alleged that the respondent family physician discriminated against him on the basis of disability by refusing to accept him as a new patient.
The respondent maintained that she refused the complainant because his mother expected her to make house calls, a service she does not provide to any patients.
The Tribunal found that the respondent's refusal was based entirely on the expectation of house calls and not on the complainant's disability.
The Tribunal also rejected the argument that the respondent's new patient interview process was inherently discriminatory.
The complaint was dismissed.
Sinopoli v. Walling, 2009 HRTO 50