Insurer's appeal of orders denying insurer examinations and granting a special award dismissed.
The insurer appealed arbitration decisions that dismissed its motions to compel the insured to attend insurer examinations and ordered it to pay a special award for unreasonably delaying benefits.
The insured cross-appealed the denial of a special award for other periods of delay.
The Director's Delegate dismissed both appeals.
The Delegate found that the arbitrators did not err in law in refusing the insurer examinations, as the insurer had delayed its requests until after the arbitration process was well underway.
Furthermore, the insurer's concession of entitlement during the hearing precluded a finding that it was denied a fair hearing.
The Delegate upheld the special award, finding no basis to interfere with the arbitrator's assessment of the insurer's unreasonable conduct, and agreed that the insurer's delay while seeking a stay of an interim order was not unreasonable.
OFSCDRSOntario Financial Services Commission - Dispute Resolution ServicesAug 13, 2007