Arbitration decision reinstating income replacement benefits rescinded due to arbitrator's failure to fairly consider insurer's medical and surveillance evidence.
The insurer appealed an arbitration decision that reinstated the claimant's income replacement benefits and ordered a $5,000 special award.
The Director's Delegate allowed the appeal, finding that the arbitrator failed to provide a reasonable explanation for her factual findings, unfairly restricted and ignored the evidence of the insurer's medical expert regarding surveillance video, and failed to adequately address the complexity of the conflicting medical evidence.
The arbitration order was rescinded, the special award was overturned because the insurer reasonably relied on a Designated Assessment Centre report, and a new hearing before a different arbitrator was ordered.
OFSCDRSOntario Financial Services Commission - Dispute Resolution ServicesApr 12, 1999