Claim for ongoing income replacement benefits dismissed due to lack of objective medical evidence and credibility issues.
The applicant was injured in a motor vehicle accident and sought ongoing income replacement benefits (IRBs) after the insurer terminated them.
The arbitrator found the applicant lacked credibility, noting inconsistencies between her testimony, her reported pain, and the extensive medical imaging which showed no abnormalities.
Multiple independent medical examinations concluded there was no physical or psychological barrier preventing her return to work.
The arbitrator held that the applicant failed to prove she suffered a substantial inability to perform her pre-accident employment as a personal support worker, nor did she meet the post-104 week test of a complete inability to engage in suitable employment.
The claims for IRBs and interest were dismissed, and the insurer was awarded its expenses.
OFSCDRSOntario Financial Services Commission - Dispute Resolution ServicesMar 14, 2016